A cable TV network is a much more inexpensive way of watching TV. The primary channels are all provided at a much lower price than the usual expensive DTH and people very frequently subscribe to the cable networks across the nation.

Hathway Cable & Datacom Ltd. popularly known as GTPL to the common mass is the most popular TV cable network used by many people at present which is a Kolkata-based cable operator. But just because it is known by the public and is popular does not mean it doesn't have flaws or drawbacks.

In the pandemic, mostly starting from working professionals to students, we all are dependent on a broadband connection and while using if we are facing any issue it directly impacts our productivity.

In this article, we will be sharing a few common issues that the consumers of cable networks face and the legal process to file a complaint against GTPL.

GTPL and Its Service Issues

There are various issues faced by GTPL cable users:

• The cable network is working slow.
• There are frequent problems and interruptions in the system.
• The bad quality router was provided while opting for the connection.
• Customer care does not respond to calls and queries of the consumers.
• Low Signal of the system and some channels not working.

Complaint Filing against GTPL

You first need to file a complaint to the company's portal or call up the customer care executives for them to listen and resolve your ongoing issue.

In case they don't respond, you need to take a step further and file a legal complaint at the consumer court. We all are very aware of how slow and time and money-consuming are government procedures and government officials.

In this case, as mentioned above, a better option seems to file an online complaint against the operator.

Filing an Online Complaint against GTPL

You can now file an online complaint at India's leading online consumer forum, Online Legal India™. With the best panel of advocates, legal consultants, and associates working around the clock, we assure you that you will get the justice you deserve.

We are there to help you from the start to filing an online application to gathering evidence and sending out legal notices and getting you the justice you deserve; we stand by your side till the end. Here we also take care of each and every step, starting from collecting documents, validating the same till the case is resolved.

How can we help you with filing a complaint? Let us know in the comment box.