Leading brands like Amazon, Flipkart, Snapdeal, Myntra, Ajio, eBay and other e-commerce websites are very popular nowadays. The offers are alluring and the discounts are big. People buy a lot of stuff at discounted prices during these sales.

However, there are many reported cases involving the delivery of damaged/hampered/wrong products to the customers.

Grounds of E-Commerce Complaints for Damaged/Fake Products

The e-commerce businesses offer you discounts and then deliver damaged or wrong items. Sometimes, they deliver fake products instead of authentic brand items. In the process, a lot of consumers are scammed and they don’t know how to fight for justice.

If somehow, a customer has been duped by the fake e-commerce platforms, then he/she should approach the consumer court to file a complaint against the E-Commerce website regarding damaged products.

The Most Common Issues Reported for Complaints against delivered products are:

• Missing product
• Damaged product
• Low-quality product
• Fake product
• Wrong product
• No refund/replacement
• No delivery but ‘Delivered’ update
• No Customer support

Standing in queues for long hours and drafting consumer complaints physically are actually a waste of time and money. In most cases, it takes a long time for the cases to be resolved, and many cases even remain unresolved as well.

Filing Consumer Complaints Online

Filing a consumer complaint against an e-commerce website is very convenient nowadays. Thus, it is recommended to use online mode to file a complaint against the e-commerce websites.

One can sit anywhere and lodge an online complaint against a delivered wrong/damaged product from a fraudulent e-commerce website at the country’s very own consumer protection platform, Online Legal India™.

Trusted by more than 1, 20,000+ countrymen, the specialized advocate here provides the expert legal support to fight for your consumer rights and guides you until the case is resolved.