As we look into the statistics of today’s smartphone industry, we see a hike in the newer companies that came into the market in around 2013-14. These companies dominated the Indian smartphone market for quite some time and dominated in every sense of the way.

Vivo achieved a global market share of 2.7% in the first quarter of 2015, making it one of the top 10 smartphone makers. Vivo Communication Technology Co. Ltd. or Vivo as we know it was found in 2009 and is headquartered in Dongguan, Guangdong. But even after its achievements, like any other smartphone, Vivo also has cons to it.

VIVO and its Issues faced by Consumers

Just like other regular smartphones, it has its own issues. Some of them are:

• Poor Battery Backup. Charge drops by half in a couple of hours.
• Making videos on the phone is quite the pain because of the pixel quality.
• No software updates in the old models.
• The phone starts lagging after some time.
• The processors also start acting up once you’ve used the phone for some time.

Challenges faced by VIVO Consumers

First, you need to file a complaint with the company’s portal or customer care associates so they can provide you with common solutions to your problems.

If they fail to do so, you need to take a step further and file a complaint with the Consumer Forum. But we know government processes, how slow they work and function.

How can we help you?

You can file an online complaint seems like a better option from India’s largest online legal platform, Online Legal India™, which has provided service to over 120000 happy consumers.

With their core team of legal consultants, associates, and advocates working round the clock, you can be assured to get the best service as soon as possible. We are there for you from the start to the very end, guiding and helping you get justice, all along.