We avail postal service to the fullest since it is the cheapest mode of communication in the country. We look forward to the mails, parcels and other essential documents delivered by the postman or the delivery agents.

There are reported instances where the consumers face behavioral misconduct from the end of the delivery agent or the postman. This is unacceptable on the part of a consumer. That’s why we should know the procedure of filing a legal complaint against such cases of misconduct.

Most Common Issue related to misconduct by Postman/Delivery Agent:

• Delay in delivery by the delivery person

• Misbehavior by delivery boy/postman

• Items mishandled by the delivery person

• No delivery but ‘Delivered’ updated

• Delivery to the wrong address

   

How to complain against a Postman/ Delivery Agent?

In case of the postman, you can register a formal complaint with the Head Post Master of the area, with a copy to the Superintendent of Post Office in the District. In case of a delivery agent, you can contact the customer support of the concerned delivery agency.

To avoid hassle and lengthy formal procedure, it’s recommended to opt for consumer complaints about quicker action.

Lodging a consumer complaint physically is tiring and a waste of time nowadays.

How to File Consumer Complaints Online

You can directly lodge an online consumer complaint at India’s most trusted consumer rights protection platform, Online Legal India™ which provides professional legal guidance at nominal charges and the quickest! Along with that also we take care of each and every steps starting from documents validation until the issue is solved.