Resolved Cases
Refund Amount
Complaints Filed
Daily Filing
Resolved Cases
Refund Amount
Complaints Filed
Daily Filing
If any company has failed to serve good service or good product, customers have right to file complaint against the company & request for compensation in consumer court/forum. Online Legal India will provide you with legal support until your case is resolved. Save Time – Get Justice!
Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
Penalties for misleading advertisement
The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
Right to file a complaint from anywhere
As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
Right to seek compensation under product liability
In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
DIPP72745
Consumers who pay for a specific good or service have the right to take legal action if they receive subpar products or subpar services. The Consumer Protection Act, 2019 (As amended) gives consumers various legal rights and protections. According to this Act, the customer may take a business or service provider to court with a formal complaint. An online consumer complaint is what this specific issue is known as. If the business ignores a legal warning to correct the problem, a complaint is typically made. All necessary information and accompanying documentation must be submitted when registering a complaint. The consumer courts in India offer clients prompt legal counsel and decisions.
The first step is to express your concerns over the product or service in writing to the manufacturer or seller. For claims above 10,000, it is highly recommended that you have a conversation with your lawyer and deliver the notice through the lawyer on professional letterhead. This will show the vendor that you plan to bring legal action.
Once you send the legal notice, it's likely that the company will respond to your complaint. You might receive a just reward from some. The courts will not grant requests for extremely great damages. In the event that you do not hear back within the given time, which is normally 15 days, you have the option of contacting the consumer forum.
A suitable consumer forum should then be chosen. The district forum, state commission, or national commission should be chosen depending on the cost and the compensation. You or a representative you choose may approach the forum or commission with your grievance. The proceedings might take anything from six to eighteen months to complete.
The format differs depending on the forum that is chosen. Make sure to put your grievance in writing. Our professionals will be able to help you. We will create the ideal complaint and include all the necessary details. It is essential to present the legal notice you made to the vendor or service provider to the court in order to demonstrate to the judge that you attempted to resolve this dispute without going to trial.
To file a consumer complaint, you must pay a court fee which was asked by the filing department of the consumer forum, depending upon your loss amount. If you prevail in your lawsuit, the court will compel the seller to compensate you for all of your expenditures, including attorney fees and the cost of your online consumer court complaint.
The case needs to fall under the purview of the consumer protection act and not under any civil, criminal or labour laws.
The prayer portion of the complaint should consist of a refund and claim amount.
The cases where clients only claim compensation, possessions, return, or exchange of goods will not come under the purview of online consumer complaints/ Edakhil.
If the consideration, refund, or claim amount exceeds Rupees 50 lakhs, then it is not eligible for online filing in the district consumer forum.
Advice + Notice₹1999 + 18% GST
Professional Fees
Register NowAdvice + Notice ₹2999 + 18% GST
Professional Fees
Register NowAdvice + Notice ₹4999 + 18% GST
Professional Fees
Register Now
Filing online consumer complaint will save your time
The complaint can be filed from mobile/computer
It can be done from any location i.e. home, office or vacation trip
You will receive assistance from Consumer Complaint experts of Online Legal India
You can send notice to the concerned authority
You can claim for compensation from consumer court
Fill the form & Make the Payment
⟶
You Will Get a Call from Our Expert
⟶
Your Case Will Be Analyzed by Our Expert
⟶
Notice Will Be Sent to the concerned autority
⟶
We will be providing legal support in filing a complaint in the consumer court
⟶
We Will Support You Till the Case is Resolved
👍
Resolved Case
Rajesh Kathuria against
Refund Amount
Virendra Kumar against
Refund Amount
Joseph Fernandes against
Refund Amount
AnushaNagraj against
Refund Amount
Harshal Hete against
Refund Amount
Dileepkumar H P against
Refund Amount
Anupam Kumari against
Refund Amount
ILANKUMARAN M against
Refund Amount
Bakthavathchalu against
Refund Amount
Dal chand against
Refund Amount
Bhim Raj Bhandari against
Refund Amount
Shakira Begum against
Refund Amount
D B Vijayalakshmi against
Refund Amount
Kundan Gaurav against
Refund Amount
Ritesh Mishra against
Refund Amount
Sandeep Singh against
Refund Amount
Subarnya Sonabare against
Refund Amount
Atul Kumar Sood against
Refund Amount
B.Tina Sherin against
Refund Amount
Arjun Singh against
Refund Amount
Kamalesh Mani Tripathi against
Refund Amount
Sonia Boasman against
